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Cancellation and Refund Policy for Nanomyte Technologies

Introduction

At Nanomyte Technologies, we are committed to providing high-quality products and services to our customers. We understand that sometimes a product may not meet your needs or expectations. This policy outlines the terms under which cancellations and refunds are processed at Nanomyte Technologies.

Product Trials and Demonstrations

Demo Availability : Before making a purchase, we highly recommend our customers to take advantage of our demo services. This allows you to explore the product’s features, functionalities, and user interface to ensure it meets your requirements.

Customer Support and Documentation

Support Duration: With every purchase of our product, you will receive a 6-month support package. This includes assistance with any technical issues or questions you may have about the product.

Support Eligibility: To ensure efficient customer support, we request that you do not modify the product's code. Any alterations to the code will void the 6-month support package.

Cancellation Process

Cancellation Request: If you wish to cancel your purchase, please contact our support team within 30 days from the date of purchase. Our team will assist you through the cancellation process.

Refund Policy

Refund Eligibility: Nanomyte Technologies offers a 30-day refund policy. To be eligible for a refund, the product must not have been altered, and the cancellation request must be within the 30-day period.

Refund Method: Refunds will be processed using the original method of payment. Additional Points

Informed Purchases: Utilize our demo services to make an informed decision before purchasing.

Documentation Requests: Reach out to our support team for any documentation or information about our products.

Technical Support: Benefit from our 6-month technical support for any issues that arise.

Code Integrity: Maintain the original code to ensure continuous support eligibility.

Timely Cancellations: Cancellations are accepted within 30 days from the purchase date.

Contact Us

Thank you for choosing Nanomyte Technologies. If you have any questions or concerns regarding our Cancellation and Refund Policy, please feel free to contact us. We value your business and are dedicated to ensuring a satisfactory experience.